Thursday, August 7, 2014

Conference rooms for the LibraryH3lp webclient

Today we released a conference room integration for the native LibraryH3lp webclient on the US, Europe, and Singapore regional servers. The Canadian server will be updated soon. Conference rooms are password-protected and are a great place for collaboration, coordination, and brainstorming among colleagues.

The conference room area sits at the bottom of the webclient for staff.  It can be
minimized or resized to suit your current layout needs.


Using the Conference Rooms tab in the LibraryH3lp admin site, administrators can create rooms for staff. When an administrator assigns you to a conference room, you'll see that room appear in the bottom pane of the LibraryH3lp webclient after login. Each room shows a list of participants, the conference room transcript, and the room's current topic.

If you use an external client that supports XMPP multi-user chat to staff LibraryH3lp (both Pidgin and Adium do), your administrator can provide you with the credentials necessary to access the room.

Give it a whirl and let us know what you think! And of course, this awesome new feature is included at no extra charge with every LibraryH3lp subscription and trial.

Update: Conference rooms now have flexible alerting features!

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