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There is more to come. Soon, you'll have tools that will let you create additional FAQ sites within a single account. You'll be able to have a mix of public-facing and authentication-required FAQs. And, you'll be able to fully manage user permissions.
If you have any troubles editing your FAQ, want to create a new (or additional) FAQ, or want to change FAQ-wide settings (CNAME, theme, queue, e-mail, authentication required), please e-mail support.