Eric's been busy buffing up the gateways lately, and a Meebo Me gateway is the first visible result. This means that you can have multiple librarians monitoring your Meebo Me widget simultaneously. This gateway works just like the other gateways for AIM, Yahoo!, etc...., and Meebo Me chats can be transferred just like any other LibraryH3lp chat.
Gateway primer: using your admin login, add the gateway to one of your queues, assign at least one librarian operator to the queue, and you're good to go. Your Meebo Me widget will come online when its queue is online, and your queue will be online when there is at least one operator for the queue online. If more than one operator is online for the queue, they'll all get the patron's first message, but only the first to send a reply will get connected to the patron. The other operators will see who nabbed the chat and will get disconnected from the patron.
Note: if a queue was online when you added a gateway, you need to toggle the online/offline status of the queue in order for the new gateway to come online for the first time. The queue must go offline very briefly and then come back online. An easy way to accomplish this from the admin interface is to remove a queue's operators and then add them back.
Have fun!
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