If you are just hearing about the Ask a Librarian mobile app, let's get you up to date! The app helps patrons find libraries by location or name. The app also remembers previously visited or favorite libraries so patrons can quickly pick up where they left off. Patrons have easy access all available virtual references services like chat, texting, phone, email, and FAQs. All libraries and library consortia are invited to participate for free! That's right. Any library. No charge. No fine print.
How can I download the app to my mobile device?
- iTunes App Store (requires iOS 6.0 or later)
- Google Play App Store (requires Android 4.0 and up)
- Amazon Appstore for Android (requires Android 4.0 and up)
My library isn't listed in the app. How do we get started?
Email us and we'll set you up with a default, unpublished listing. Each library listing lets you list any available virtual reference services. These services may include real-time chat with librarians, text a librarian, phone a librarian, email a librarian, and frequently asked questions. Libraries can also include a customized avatar, a website link and additional free-form information such as operating hours.