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LibraryH3lp is software used by libraries, educators, and non-profits for better customer service.

Monday, August 21, 2023

Latest round of bug fixes

Hi all! We released a small round of minor bug fixes today and wanted to share the details on those with you. To make sure you have the latest version, please clear browser cache before logging in.

Webclient

  • The navigation sidebar on the left hand side of the webclient now remains hidden until after a user logs in.
  • A link to the administrative dashboard is now visible for mini-admins within the navigation sidebar. Previously this link was only visible for full administrators.
  • Those users with sufficient permissions will be able to delete chats within the individual chat view on the Chat History page.

3mail

  • The navigation sidebar on the left hand side of 3mail now remains hidden until after a user logs in.
  • We fixed a bug where the subject line content of a draft would disappear when adding CC or BCC recipients.

Administrative Dashboard

  • Those users with sufficient permissions will be able to delete chats within the individual chat view on the Chat History page.
  • Within the User Management page, users must be logged out before administrators can delete them.

    Guest chat box

    • The send file and email transcript options are not available until a chat begins.  

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