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| Example: The LibraryH3lp FAQ |
Guests want quick, easy answers to questions and access to information around the clock. After all, we're living in the information age right? The LibraryH3lp FAQ module is a great way to provide those answers and information. This handy module has what you need to provide help any time -- structured articles paired with search functionality, all optionally organized by help topic.
When you create a FAQ, you are creating a powerful resource that delivers 24/7 support and makes for happier guests. Why happier? Your FAQ is a huge time saver. By providing instant answers to all the most commonly asked questions, you'll be saving guests a heap of time. And by the way, your FAQ also lightens the load on staff, improving efficiency and service quality.
If you don’t have a FAQ yet, now is a fine time to start. And you don't have to start big. Start small with a few key commonly asked questions and then build over time. If you find you're getting a certain question asked frequently in chat, then add it to your FAQ. Over time, you'll build up an extensive and solid knowledgebase. The LibraryH3lp documentation has a section dedicated to navigating the FAQ module in the left sidebar with all you need to know about starting a FAQ. And unlimited use of the FAQ module is included with every LibraryH3lp subscription so it won't cost you an extra cent.
Whether you already have a FAQ or not, the LibraryH3lp support team offers free template design and import services. You don't have to be a web guru to have a great looking FAQ. Just shoot us an email and we'll be happy to customize your FAQ's templates to coordinate with your website and/or import existing questions and answers from an existing resource. Turn around time is quick -- usually just one or two business days.
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