For those of you who missed the original announcement, the Ask a Librarian app helps patrons find libraries by location or name. The app also remembers previously visited or favorite libraries so patrons can quickly pick up where they left off. Patrons have easy access all available virtual references services like chat, texting, phone, email, and FAQs. Any library or library consortium, regardless of software platform, can be included in Ask a Librarian for free!
How can I download the production app to my mobile device?
I took part in the Beta. How do I promote the app to patrons?
If you'd like to include the Ask a Librarian app logo in your promotion, you can download it here.
My library isn't listed in the app. How do I get my library included?
Email us and we'll set you up with a default, unpublished listing. Each library listing lets you list any available virtual reference services. These services may include real-time chat with librarians, text a librarian, phone a librarian, email a librarian, and frequently asked questions. Libraries can also include a customized avatar, a website link and additional free-form information such as operating hours. Any library or library consortium, regardless of software platform, can be included in Ask a Librarian for free!