libraryh3lp logo

LibraryH3lp is software used by libraries, educators, and non-profits for better customer service.

Wednesday, January 27, 2016

Ask a Librarian Mobile App now in Amazon Appstore

The Ask a Librarian mobile app is now available through the Amazon Appstore for Android, making it available to patrons with Kindle Fire devices and devices running Android 4.0 and up.  As with the Google Play store and iTunes App store, the Ask a Librarian mobile app is completely free -- with no advertising of any sort nor in-app purchases.

If you are just hearing about the Ask a Librarian mobile app, let's get you up to date!  The app helps patrons find libraries by location or name.  The app also remembers previously visited or favorite libraries so patrons can quickly pick up where they left off.  Patrons have easy access all available virtual references services like chat, texting, phone, email, and FAQs. All libraries and library consortia are invited to participate for free!  That's right.  Any library.  No charge.  No fine print.

How can I download the app to my mobile device?

My library isn't listed in the app.  How do we get started?

Email us and we'll set you up with a default, unpublished listing.  Each library listing lets you list any available virtual reference services. These services may include real-time chat with librarians, text a librarian, phone a librarian, email a librarian, and frequently asked questions. Libraries can also include a customized avatar, a website link and additional free-form information such as operating hours.

No comments: