Rather than paying an annual subscription fee based on FTE or service population, My Customer Cloud users can pay per-chat, only for what they use, and still have access to all the features and integrations that LibraryH3lp users have come to expect.
But it's not just for non-libraries. The annual LibraryH3lp subscription model exists primarily because of stodgy, antiquated library purchasing policies. (Sorry, but you know it's true.) Libraries that can be a little more flexible in their spending now have the opportunity to pay less by choosing My Customer Cloud. Low chat volume libraries may wind up paying even less using My Customer Cloud, while busier services will probably find it cheaper to go with LibraryH3lp.
So, please, check it out.