Please be aware that this service through Twilio is still in beta testing. If you'd like to give it a try, please email us and let us know:
- the desired area code/city/province
- the queue on which to install the gateway
- your library's top-level admin name.
- (optional) a number to forward regular voice calls to (usually reference or circulation desk number)
We'll handle all of the setup for you. You do not need to do anything directly with Twilio.
We'll front you a $10 credit so that you can test out the Twilio SMS gateway. If you decide to adopt the Twilio SMS gateway for production use, pricing for Canadian numbers and usage is currently the same as our US phone number pricing. We'll let you know if Twilio determines during the beta that a slightly higher rate is needed to ensure stability for Canadian numbers.
Please do not pay Twilio directly! Use our payments page instead.
We'll front you a $10 credit so that you can test out the Twilio SMS gateway. If you decide to adopt the Twilio SMS gateway for production use, pricing for Canadian numbers and usage is currently the same as our US phone number pricing. We'll let you know if Twilio determines during the beta that a slightly higher rate is needed to ensure stability for Canadian numbers.
Please do not pay Twilio directly! Use our payments page instead.
Our Twilio SMS gateways feature:
sms chat
,
twilio
- A phone number for your patrons to text.
- Nearly instant message delivery. No polling interval.
- Automatic notification to the patron when the library is offline.
- Coming soon: Offline messages are delivered the next time your queue comes online.
- Not free, but very affordable. And of course, it integrates into LibraryH3lp like all our other gateways.
- Text messages can be transferred to other librarians, transcripts stored, statistics gathered, etc...
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