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LibraryH3lp is software used by libraries, educators, and non-profits for better customer service.

Wednesday, August 19, 2015

Adding a 'Click to Chat' or 'Ask a Librarian' tab to your Web Page

Chat tabs are a handy option for consistent chat help placement, especially when page real estate is dear. With LibraryH3lp, you can easily create a tab with customized wording that opens a chat widget when a guest clicks it. You also control the offline appearance of the tab and can direct guests to email, an email contact form, or your FAQ when your service is unavailable.

It only takes a bit of extra styling to transform your LibraryH3lp service into a tab. And no worries if you don't know anything about CSS or HTML. Our step-by-step tab guide walks you through it.  You need only cut and paste the styles.

LibraryH3lp website 'Click to Chat' tab

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