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LibraryH3lp is software used by libraries, educators, and non-profits for better customer service.

Sunday, June 9, 2019

Updates to Categories and 3mail

We've just released a number of improvements for chat category management and one for 3mail.  Here's the rundown:


  • We've added a category selector to advanced search in Chat History so you can easily see and select any and all of your chat categories.
  • Nested categories can now be easily searched in Chat History.
  • Fixed bug in moving categories with nested children within the hierarchy. Now the category and its children move as a unit.


  • Multiple attachments can be added to drafts simultaneously instead of one at a time.

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